Outage in Twilio
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile and Verizon United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays from a subset of short codes to T-Mobile and Verizon subscribers in the United States, though message delivery itself continued to succeed. The issue affected SMS Short Code services in North America and impacted a small set of customers. The incident was resolved after 26 minutes of investigation, with affected customers contacted individually to address concerns.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 06/03/2026 09:04PM
We have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
about 5 hours ago - at 06/03/2026 08:41PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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