Outage in Twilio
SMS Delivery Failures From Network Subscribers to Twilio New Zealand Phone Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures from New Zealand network subscribers to Twilio New Zealand phone numbers for 2.9 hours. The issue affected SMS services in the APAC region, preventing messages from being delivered to Twilio phone numbers. The incident was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 06/05/2026 11:41PM
The incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.
IDENTIFIED
about 12 hours ago - at 06/05/2026 09:58PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 13 hours ago - at 06/05/2026 08:58PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 06/05/2026 08:48PM
Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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