Outage in Twilio

High Latency observed for Video Room Sessions

Resolved Minor

June 05, 2026 - Started about 8 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced high latency issues with video room sessions that affected Group Rooms, Peer-to-Peer Rooms, Recordings, Go Rooms, and Compositions for 2.6 hours. Customers encountered delays when connecting to video rooms during this period. The service was fully restored after monitoring confirmed recovery from the latency problems.

We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio Group Rooms Twilio Peer-to-Peer Rooms Twilio Recordings Twilio Compositions Twilio Go Rooms

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 06/06/2026 04:37AM

We are no longer experiencing high latency with video room sessions. This incident has been resolved.

MONITORING about 7 hours ago - at 06/06/2026 02:36AM

We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 06/06/2026 02:01AM

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