Outage in Twilio
SMS Delivery Receipt Delays from Twilio to TIM Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced delays in SMS delivery receipts for messages sent to TIM network subscribers in Brazil, though the messages themselves were likely still being delivered successfully. The issue affected Twilio's SMS service across Latin America and was under active investigation. The incident lasted approximately 6 minutes before being resolved.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 07/17/2026 12:21PM
The incident has been resolved and SMS delivery receipts from Twilio to TIM network subscribers in Brazil are operating normally.
MONITORING
about 23 hours ago - at 07/17/2026 10:19AM
We have observed a recovery in SMS delivery receipts from Twilio to TIM network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 23 hours ago - at 07/17/2026 10:19AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 24 hours ago - at 07/17/2026 09:18AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 07/17/2026 08:25AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 07/17/2026 06:25AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 07/17/2026 05:24AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
Voice Call Failures from Netwokr Subscribers In South Africa to a Subset of Twilio Phone Numbers - about 1 hour ago
SMS Delivery Failures from Twilio to Telstra Australia - about 7 hours ago
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Multiple Networks in Italy - about 12 hours ago
Voice Call Failures from Twilio Phone Numbers to Reliance Jio India - about 17 hours ago
Outbound Call Failures to India Phone Numbers - about 18 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
