Outage in Twilio
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Pelephone Israel
Minor
July 18, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures affecting a subset of Alphanumeric Sender IDs and Long Codes sending to Pelephone network subscribers in Israel. The incident lasted approximately 10 minutes and impacted the SMS service in the Middle East & Africa region. Twilio's team investigated the issue, which was classified as a minor incident.
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 07/18/2026 04:05PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 07/18/2026 03:05PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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