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Outage in Twilio

Client Connectivity Europe Region

Resolved Minor
July 22, 2026 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**Twilio – Client Connectivity Europe Region** Twilio experienced intermittent failures affecting mobile client calls in their Europe region, causing difficulty establishing and maintaining calls. A fix was implemented approximately 17 minutes after the incident was first identified, followed by a monitoring period. The incident was fully resolved within roughly 1.8 hours.

We are aware of intermittent failures affecting mobile client calls in our Europe region. Customers may experience difficulty establishing or maintaining calls through mobile clients. Our team is actively investigating the root cause and monitoring service recovery. We will provide another update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 07/22/2026 03:55PM

This incident has now been resolved.

MONITORING about 11 hours ago - at 07/22/2026 02:25PM

A fix has been implmented and we are monitoring the fix.

INVESTIGATING about 11 hours ago - at 07/22/2026 02:08PM

We are aware of intermittent failures affecting mobile client calls in our Europe region. Customers may experience difficulty establishing or maintaining calls through mobile clients. Our team is actively investigating the root cause and monitoring service recovery. We will provide another update as soon as more information becomes available.

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