Twilio experienced voice connection errors lasting approximately 6.4 hours, affecting both Voice services and Flex. Engineers identified the root cause, deployed a fix, and monitored performance before confirming full resolution.
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Voice connection errors has been resolved and it is operating normally at this time.
Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
A fix has been implmented and we are monitoring the results.
Our engineers have identified the issue and are working to deploy a fix.
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