Outage in Twilio
Voice Caller ID Verification Failures
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced Voice Caller ID verification failures affecting the Client Mobile component for approximately 2.8 hours on August 12, 2026. Engineers worked with a carrier partner to investigate the issue, which was ultimately traced back to Phone Number Configuration Failures. The incident was resolved by linking it to a separate status page tracking that underlying root cause.
We are experiencing failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Client MobileTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/12/2026 06:51PM
This incident will be resolved as the issue is related to the Phone Number Configuration Failures status page.
Please follow this status post for further updates:
https://status.twilio.com/incidents/mszff4pbzmjq
INVESTIGATING
about 19 hours ago - at 08/12/2026 05:00PM
We are continuing to experience failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 20 hours ago - at 08/12/2026 04:08PM
We are experiencing failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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