Outage in Twilio
SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in India
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures from a subset of Short Codes to subscribers across multiple networks in India, lasting approximately 1.9 hours. The issue affected Twilio's SMS and APAC components before recovery was observed and service stabilized. The incident was fully resolved with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/05/2026 08:46PM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in India is operating normally.
MONITORING
2 days ago - at 09/05/2026 07:16PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
2 days ago - at 09/05/2026 07:12PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
2 days ago - at 09/05/2026 07:09PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/05/2026 06:57PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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