Outage in Twilio
SMS Delivery Receipt Delays from Twilio to Mauritel Mauritania
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced a 21.6-hour incident where SMS delivery receipts to Mauritel network subscribers in Mauritania were significantly delayed, though messages themselves continued to be delivered successfully. The cause was identified and addressed, with recovery first observed on September 6, 2026, followed by a monitoring period. The incident was fully resolved at 13:05 PT on September 6, 2026, with delivery receipts returning to normal operation.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 09/06/2026 08:05PM
The incident has been resolved and SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania are operating normally.
MONITORING
1 day ago - at 09/06/2026 04:03PM
We have observed a recovery in SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
1 day ago - at 09/06/2026 02:02PM
We have observed a recovery in SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 09/06/2026 01:56PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 09/06/2026 01:45PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 09/06/2026 05:44AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/06/2026 01:39AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/05/2026 11:33PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 09/05/2026 10:33PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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