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Twilio Outage History

Every past Twilio outage tracked by IsDown, with detection times, duration, and resolution details.

There were 10178 Twilio outages since April 2020. The 1918 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor February 14, 2026

February 2026: SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates

Detected Feb 14, 2026 5:31 AM EST · Resolved Mar 25, 2026 12:12 PM EDT · Duration about 1 month

Twilio experienced SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates, specifically affecting messages sent with alphanumeric sender IDs. The issue impacted Twilio's SMS services in the Middle East & Africa region for approximately 39 days. The incident was resolved through collaboration with carrier partners, and Twilio contacted the limited number of affected customers directly once the resolution was implemented.