Outage in Twilio
SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
Resolved MinorIncident Report
We are experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 02/14/2026 04:39AM
We are no longer experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. This incident has been resolved.
MONITORING
28 days ago - at 02/14/2026 02:50AM
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
28 days ago - at 02/14/2026 12:50AM
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
MONITORING
28 days ago - at 02/13/2026 10:52PM
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
INVESTIGATING
28 days ago - at 02/13/2026 09:53PM
We are still experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MONITORING
28 days ago - at 02/13/2026 07:55PM
We are observing successful SMS delivery to Smartfren Telecom in Indonesia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
28 days ago - at 02/13/2026 07:03PM
We are experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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