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Outage in Twilio

SMS Delivery Delays and Failures to Vodafone Omnitel in Italy

Resolved Minor
February 13, 2026 - Started 28 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe Twilio Voice, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/14/2026 09:09AM

We are no longer experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. This incident has been resolved.

MONITORING 28 days ago - at 02/14/2026 07:08AM

We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 28 days ago - at 02/14/2026 05:10AM

We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 28 days ago - at 02/14/2026 03:14AM

We are continuing to experience SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 28 days ago - at 02/14/2026 02:14AM

We are experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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