Outage in UBC

UCMS Apple (JAMF) Service Disruption - Tuesday April 15, 2025 13:45 PT

Minor
April 15, 2025 - Started 17 days ago
Official incident page

Need to monitor UBC outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UBC, and never miss an outage again.
Start Free Trial

Outage Details

Our vendor is currently experiencing a service disruption with our UCMS (JAMF) service for managing Apple devices. End users of Apple devices may experience issues installing new software, but will otherwise not see any disruption to regular use of their devices. Edge admins will not be able to access JAMF admin console at this time. We are monitoring restoration progress and will update this page as we learn more.
Latest Updates ( sorted recent to last )
MONITORING 17 days ago - at 04/16/2025 03:49PM

UBC’s instance has been restored as of 08:20 PT and technicians are currently performing verification checks and monitoring for stability.

INVESTIGATING 17 days ago - at 04/16/2025 02:40PM

We continue to work with our vendor to restore service and have made progress. Next update will be posted once service is restored. Thank you for your patience.

Those using UBC managed Apple devices will not see any disruption to service other than lack of access to app installs through self service.

INVESTIGATING 17 days ago - at 04/16/2025 06:58AM

Our vendor is making progress on restoration of services to UBC's instance. The next update will be at 07:00 Wednesday April 16.

INVESTIGATING 17 days ago - at 04/16/2025 03:47AM

Our vendor is still in the process of restoring services. We will provide another update once UBC service is restored. Thank you for your patience.

INVESTIGATING 17 days ago - at 04/15/2025 11:40PM

Our vendor is currently experiencing a service disruption with our UCMS (JAMF) service for managing Apple devices. End users of Apple devices may experience issues installing new software, but will otherwise not see any disruption to regular use of their devices. Edge admins will not be able to access JAMF admin console at this time. We are monitoring restoration progress and will update this page as we learn more.

Be the first to know when UBC and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook