Outage in UBC
Student Communications Tool (SCT) - Issue sending
Resolved MinorIncident Report
The Student Communications Tool (SCT) currently has a recipient limit of 5,000 per email. Messages sent to more than 5,000 recipients will fail, so please split your distribution list into smaller batches when sending large communications. Technical teams are aware of the limitation and are working on a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 12/17/2025 11:53PM
This incident has been resolved.
INVESTIGATING
27 days ago - at 12/15/2025 10:27PM
The Student Communications Tool (SCT) currently has a recipient limit of 5,000 per email. Messages sent to more than 5,000 recipients will fail, so please split your distribution list into smaller batches when sending large communications. Technical teams are aware of the limitation and are working on a resolution.
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