Outage in Udemy

Android Login Failing & Video Playback Issues

Resolved Minor

February 15, 2023 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

The login feature and video playback on Android are currently experiencing stability issues - our engineering team is currently working to resolve these.

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/15/2023 05:45PM

We have resolved the stability issues affecting the login feature and video playback on Android, and performance is back to normal. We appreciate your patience.

MONITORING about 3 years ago - at 02/15/2023 05:12PM

The login feature and video playback on Android are currently experiencing stability issues.
A fix has now been implemented by the 3rd party vendor and we are monitoring the results.

IDENTIFIED about 3 years ago - at 02/15/2023 03:30PM

The login feature and video playback on Android is currently experiencing stability issues - our engineering team is currently working to resolve it.

This impacts Marketplace and Udemy Business/Marketplace/Udemy Business and was caused by a 3rd party vendor that had a global outage.
Our team are currently working through a fix with the vendor. Thank you for your patience.

IDENTIFIED about 3 years ago - at 02/15/2023 12:55PM

The login feature and video playback on Android are currently experiencing stability issues - our engineering team is currently working to resolve these.

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