Outage in UiPath

Customers may experience errors during extraction in Document Understanding modern projects for US and EU regions

Resolved Major
June 17, 2025 - Started 5 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
UiPath Document-Understanding
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/17/2025 03:39PM

This incident has been resolved.

MONITORING 4 days ago - at 06/17/2025 03:20PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 06/17/2025 02:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 06/17/2025 01:26PM

Our team has initiated a rollback as part of mitigation efforts. We expect this to reduce impact within the hour. Investigation and monitoring continue.

INVESTIGATING 4 days ago - at 06/17/2025 12:13PM

Our engineering team is actively investigating the issue and will provide an update as soon as possible to keep you informed.

INVESTIGATING 4 days ago - at 06/17/2025 11:12AM

New findings under review. Impact remains limited to a few customers. Monitoring and analysis are ongoing.

MONITORING 5 days ago - at 06/17/2025 09:58AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 06/17/2025 09:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 06/17/2025 09:30AM

We are currently investigating this issue.

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