Outage in UiPath

Customers may experience errors during extraction in Document Understanding modern projects for US and EU regions

Resolved Major
June 17, 2025 - Started 5 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
UiPath Document-Understanding

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/17/2025 03:39PM

This incident has been resolved.

MONITORING 5 months ago - at 06/17/2025 03:20PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 06/17/2025 02:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 06/17/2025 01:26PM

Our team has initiated a rollback as part of mitigation efforts. We expect this to reduce impact within the hour. Investigation and monitoring continue.

INVESTIGATING 5 months ago - at 06/17/2025 12:13PM

Our engineering team is actively investigating the issue and will provide an update as soon as possible to keep you informed.

INVESTIGATING 5 months ago - at 06/17/2025 11:12AM

New findings under review. Impact remains limited to a few customers. Monitoring and analysis are ongoing.

MONITORING 5 months ago - at 06/17/2025 09:58AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/17/2025 09:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/17/2025 09:30AM

We are currently investigating this issue.

Latest UiPath outages

Orchestrator US - Increased latency - 3 days ago
IXP-Unstructured Predictions degraded across all regions - 3 days ago
Action App Task Creation Failing for Maestro Users in India and UK regions - 4 days ago
Upstream outage causing issues with multiple UiPath services - 5 days ago
Document Understanding Digitizations failing in Europe region - 6 days ago

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