Outage in UiPath

Some customers cannot select tenant in NorthEurope and East US region under "Autopilot for everyone"

Resolved Major
July 01, 2025 - Started about 14 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customer orgs in North Europe and East US cannot select the tenant in "Autopilot for everyone" under "AI Trust Layer". We have identified the fix and planning to deploy the hotfix to production soon.
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 07/02/2025 12:36AM

The issue affecting some customers in Europe and the United States has been resolved. The update has been successfully deployed, and everything should now be working as expected.

IDENTIFIED about 13 hours ago - at 07/01/2025 11:32PM

The deployment is still in progress, and we're actively investigating the underlying root cause to ensure a complete resolution. We'll share additional updates as the rollout continues and more information becomes available.

IDENTIFIED about 14 hours ago - at 07/01/2025 10:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 14 hours ago - at 07/01/2025 10:33PM

Some customer orgs in North Europe and East US cannot select the tenant in "Autopilot for everyone" under "AI Trust Layer". We have identified the fix and planning to deploy the hotfix to production soon.

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