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Outage in UiPath

Some customers cannot select tenant in NorthEurope and East US region under "Autopilot for everyone"

Resolved Major
July 01, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Some customer orgs in North Europe and East US cannot select the tenant in "Autopilot for everyone" under "AI Trust Layer". We have identified the fix and planning to deploy the hotfix to production soon.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2025 12:36AM

The issue affecting some customers in Europe and the United States has been resolved. The update has been successfully deployed, and everything should now be working as expected.

IDENTIFIED 10 months ago - at 07/01/2025 11:32PM

The deployment is still in progress, and we're actively investigating the underlying root cause to ensure a complete resolution. We'll share additional updates as the rollout continues and more information becomes available.

IDENTIFIED 10 months ago - at 07/01/2025 10:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/01/2025 10:33PM

Some customer orgs in North Europe and East US cannot select the tenant in "Autopilot for everyone" under "AI Trust Layer". We have identified the fix and planning to deploy the hotfix to production soon.

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