Outage in UiPath

Intermittent Failures in Identity API Calls

Resolved Major
August 11, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some users may experience intermittent failures when making Identity-related API calls to cloud.uipath.com. We are currently investigating sporadic failures affecting a subset of Identity API requests. Our engineering team is actively working to identify and resolve the root cause.
Components affected
UiPath Automation Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/11/2025 10:36AM

A memory leak in one of the backend pods led to Out-of-Memory (OOM) exceptions, causing sporadic failures in Identity service requests. The affected pod was identified and terminated and issue is resolved now. We apologize for any disruption and appreciate your patience.

INVESTIGATING 2 months ago - at 08/11/2025 09:44AM

Some users may experience intermittent failures when making Identity-related API calls to cloud.uipath.com. We are currently investigating sporadic failures affecting a subset of Identity API requests. Our engineering team is actively working to identify and resolve the root cause.

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