UiPath services with Generative AI feature degradation in the Canada region

The issue has been resolved.

Our cloud provider appears to have remediated their issues. Our team is monitoring our services to confirm the issues have been resolved and will provide updates shortly.

We continuing to work with our Cloud service provider to resolve the issue and will provide further updates as they become available.

We are working with our Cloud service provider to resolve the issue and will provide further updates as they become available.

We are working with our Cloud service provider to resolve the issue as quickly as possible and will provide further updates as they become available.

Since 3 October 2025, 10:07:34 AM UTC, an ongoing outage with our Cloud service provider has been impacting UiPath services that rely on Generative AI models (such as gpt-4o-2024-11-20) in the Canada region.

All other UiPath services and workloads continue to operate normally.

We are actively working with our Cloud provider to restore full functionality and will keep customers updated on progress.

Since 3 October 2025, 10:07:34 AM UTC, an ongoing outage with our Cloud service provider has been impacting UiPath services that rely on Generative AI models (such as gpt-4o-2024-11-20) in the Canada region.

All other UiPath services and workloads continue to operate normally.

We are actively working with our Cloud provider to restore full functionality and will keep customers updated on progress.