Outage in UiPath

Multiple Regions - Multiple Services - Orchestrator Event Triggering Incident

Resolved Major
November 20, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently seeing an issue where editing triggers can lead to unexpected behavior. Our team is investigating to restore normal operation. When editing triggers in Orchestrator, the underlying triggers may be removed due to an ongoing issue. We recommend avoiding any edits during this period. If a change is necessary, you can create a new trigger after disabling the current one so that no events are lost. This issue is affecting all regions at this time. Affected Regions: - Europe - US - Japan - Australia - Canada - Singapore - Delayed US - Delayed EU - India - UK - Switzerland - UAE

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/20/2025 11:53PM

The issue has now been resolved in all regions. Thank you for your patience throughout the incident.

IDENTIFIED 2 days ago - at 11/20/2025 11:10PM

Deployment has been completed in the high traffic regions and the issue has been fixed and validated. We are now proceeding with deployment in the remaining regions.

IDENTIFIED 2 days ago - at 11/20/2025 10:20PM

We have validated the fix in lower environments and will now proceed with deploying it across all regions. We will provide more updates as the rollout continues.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

IDENTIFIED 2 days ago - at 11/20/2025 09:17PM

We have validated the fix in lower environments and will now proceed with deploying it across all regions. We will provide more updates as the rollout continues.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

IDENTIFIED 2 days ago - at 11/20/2025 08:20PM

We have identified a fix and we are still working to get it deployed. We will share more details as progress continues. Thank you for your patience while we work to resolve this.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

IDENTIFIED 2 days ago - at 11/20/2025 07:28PM

We have identified a fix and are working to get it deployed. We will share more details as progress continues. Thank you for your patience while we work to resolve this.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

INVESTIGATING 2 days ago - at 11/20/2025 06:36PM

We are still investigating this issue and will share more information as soon as it is available.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

INVESTIGATING 2 days ago - at 11/20/2025 05:45PM

Update: Only event triggers are affected by this issue. Other trigger types continue to function normally. We recommend avoiding edits to event triggers until the mitigation is complete.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

INVESTIGATING 2 days ago - at 11/20/2025 05:29PM

We are currently seeing an issue where editing triggers can lead to unexpected behavior. Our team is investigating to restore normal operation.

When editing triggers in Orchestrator, the underlying triggers may be removed due to an ongoing issue. We recommend avoiding any edits during this period.
If a change is necessary, you can create a new trigger after disabling the current one so that no events are lost.

This issue is affecting all regions at this time.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

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