Outage in UiPath

Multiple Regions - Document Understanding - degraded performance in model training and runtime inference

Resolved Major

December 01, 2025 - Started 2 months ago - Lasted 21 minutes
Official incident page

Incident Report

We are seeing degraded performance of Document Understanding across all regions, affecting model training and runtime inference. Affected Regions: - Europe - US - Japan - Australia - Canada - Singapore - Delayed US - Delayed EU - India - UK - Switzerland - UAE

Components affected

UiPath Document-Understanding

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/01/2025 10:37PM

The issue has been resolved

MONITORING 2 months ago - at 12/01/2025 10:21PM

We have applied a mitigation and are seeing performance starting to improve across the board.

Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

INVESTIGATING 2 months ago - at 12/01/2025 10:19PM

We are seeing degraded performance of Document Understanding across all regions, affecting model training and runtime inference.

Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE

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