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Outage in UiPath

US - IXP - Performance Degradation

Resolved Major
February 03, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue causing performance degradation and increased latency for Streams in the US region. Some customers may experience slow response times (exceeding 5 minutes) and request timeouts when calling Streams

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/03/2026 01:39PM

The incident has been resolved and system performance has returned to normal. A postmortem will be shared soon with additional details.

MONITORING about 1 month ago - at 02/03/2026 01:24PM

The fix has been applied and we are seeing improvements in system performance through our monitoring systems. We will continue to closely monitor performance for some time before marking the incident as resolved.

IDENTIFIED about 1 month ago - at 02/03/2026 12:54PM

Our hotfix deployment is currently in progress. We will provide an update once the deployment is complete and we begin monitoring system behavior to ensure performance is fully restored

IDENTIFIED about 1 month ago - at 02/03/2026 12:05PM

Our engineering team has identified a fix and is actively working on rolling it out to restore normal performance.

INVESTIGATING about 1 month ago - at 02/03/2026 11:16AM

We have identified the issue our engineering team is actively working on a fix to restore normal performance. Our investigation also indicates that the issue is affecting overall IXP performance in the US region, and is not limited to Streams

INVESTIGATING about 1 month ago - at 02/03/2026 10:08AM

We are currently investigating an issue causing performance degradation and increased latency for Streams in the US region. Some customers may experience slow response times (exceeding 5 minutes) and request timeouts when calling Streams

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