Outage in UiPath
Europe – Agents Service – Degraded Performance
Resolved MajorIncident Report
Summary AI Generated
UiPath's Agents service in Europe experienced degraded performance for customers using Anthropic Sonnet 3.5v1, caused by an issue with their cloud service provider. The incident was identified and resolved within 4 minutes through collaboration with the cloud provider.
Customers using Anthropic Sonnet 3.5v1 may experience issues with the Agents service. The issue has been identified with our cloud service provider, and we are actively working with them to resolve it as quickly as possible.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 18 hours ago - at 02/23/2026 10:13AM
Customers using Anthropic Sonnet 3.5v1 may experience issues with the Agents service. The issue has been identified with our cloud service provider, and we are actively working with them to resolve it as quickly as possible.
Latest UiPath outages
Canada - Document Understanding - Users unable to Classify and/or Extract documents - about 2 hours ago
Canada - Document Understanding - Intermittent 500s - about 10 hours ago
Multiple Regions - Orchestrator - Traces UI is not loading for some customers in Orchestrator - about 12 hours ago
Europe – Agents Service – Degraded Performance - about 18 hours ago
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