Outage in UiPath
Multiple Regions - Orchestrator - Traces UI is not loading for some customers in Orchestrator
Resolved MajorIncident Report
Summary AI Generated
UiPath's Traces UI in Orchestrator was unavailable across multiple regions for 13.4 hours, preventing users from viewing traces through the normal interface. During the outage, users could access traces through the Agents page as a workaround. The incident was resolved after the root cause was identified and mitigation efforts restored normal service operations.
We are investigating reports that Traces UI for Orchestrator is unavailable in Multiple Regions.
Impact: Users may be unable to view Traces UI.
Next update: We are actively investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/24/2026 05:32AM
This incident has been resolved. The issue has been mitigated and services are now operating normally. Thank you for your patience and understanding
IDENTIFIED
2 months ago - at 02/23/2026 09:57PM
We have confirmed the root cause of the outage impacting Traces UI for Orchestrator in Multiple Regions.
Impact: Users may still be unable to view traces.
Users impacted by this issue can view traces from the Agents page.
IDENTIFIED
2 months ago - at 02/23/2026 08:59PM
We have confirmed the root cause of the outage impacting Traces UI for Orchestrator in Multiple Regions.
Impact: Users may still be unable to view traces.
Users impacted by this issue can view traces from the Agents page.
IDENTIFIED
2 months ago - at 02/23/2026 08:01PM
We have confirmed the root cause of the outage impacting Traces UI for Orchestrator in Multiple Regions.
Impact: Users may still be unable to view traces.
IDENTIFIED
2 months ago - at 02/23/2026 07:06PM
We have confirmed the root cause of the outage impacting Traces UI for Orchestrator in Multiple Regions.
Impact: Users may still be unable to view traces.
IDENTIFIED
2 months ago - at 02/23/2026 06:14PM
We have confirmed the root cause of the outage impacting Traces UI for Orchestrator in Multiple Regions.
Impact: Users may still be unable to view traces.
Next update: Restoration efforts are in progress.
IDENTIFIED
2 months ago - at 02/23/2026 05:04PM
We are investigating reports that Traces UI for Orchestrator is unavailable in Multiple Regions.
Impact: Users may be unable to view Traces UI.
Next update: We are actively investigating the issue.
INVESTIGATING
2 months ago - at 02/23/2026 04:10PM
We are investigating reports that Traces UI for Orchestrator is unavailable in Multiple Regions.
Impact: Users may be unable to view Traces UI.
Next update: We are actively investigating the issue.
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