Outage in UiPath
Multiple Regions - Agents - Customers using Conversational Agents will experience performance degradation
Resolved MajorIncident Report
Summary AI Generated
UiPath's conversational agent service experienced latency and performance degradation across nine regions including Europe, US, Japan, Australia, Canada, Singapore, India, UK, and Switzerland for 2.5 hours. The issue affected customers using conversational agents globally, causing reduced service performance. The problem was identified, a fix was deployed across all regions, and the service was fully restored.
Customers using conversational agent service will experience latency or performance degradation in multiple regions. We are investigating the issue"
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- India
- UK
- Switzerland
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 09:19PM
Issue has been resolved.
MONITORING
about 2 months ago - at 02/25/2026 09:13PM
We have deployed fix in all regions and seeing improvements..
IDENTIFIED
about 2 months ago - at 02/25/2026 08:36PM
We are seeing improvements in performance with the conversational Agents. We are active working on fixing it.
IDENTIFIED
about 2 months ago - at 02/25/2026 07:17PM
We have identified the issue. We are working on fixing it.
INVESTIGATING
about 2 months ago - at 02/25/2026 06:47PM
Customers using conversational agent service will experience latency or performance degradation in multiple regions. We are investigating the issue"
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- India
- UK
- Switzerland
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