Outage in UiPath

Multiple Regions - Agents and RPA - Web Search GenAI Activity Outage

Resolved Major

March 10, 2026 - Started 25 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

UiPath experienced a 14.2-hour outage affecting the Web Search GenAI Activity tool across multiple regions, preventing users from running RPA workflows and deployed/debug Agents that relied on this functionality. The outage caused automation failures for affected workflows and agents that depended on the Web Search tool. The issue was identified, a fix was deployed to restore services, and the incident was resolved after monitoring confirmed normal operations.

We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 03/11/2026 08:10AM

The issue has been resolved. Our monitoring indicates that services are operating normally, and no further impact has been observed.

MONITORING 24 days ago - at 03/11/2026 07:31AM

The fix has been deployed and services have been restored. We will continue to monitor system stability before marking the incident as resolved.

IDENTIFIED 25 days ago - at 03/10/2026 07:49PM

We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.

INVESTIGATING 25 days ago - at 03/10/2026 06:01PM

We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.

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