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Outage in UiPath

Multiple Regions - Maestro - Download Attachment Failures

Resolved Major
March 10, 2026 - Started about 18 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

UiPath experienced a major outage affecting the Download Attachment functionality for Maestro across multiple regions, preventing users from downloading attachments using certain Integration Service connectors. The incident lasted 5.1 hours, during which teams identified the root cause and developed a hotfix. The fix was successfully deployed and verified across all regions including Australia, Canada, India, US, UK, and EU, with monitoring confirming normal service operations before resolution.

We are investigating reports of an outage impacting the Download Attachment functionality for Maestro across multiple regions. Impact: Users may be unable to download attachments using certain Integration Service connectors. Next update: Our teams are working to understand the cause and scope and will share updates as available.

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 03/11/2026 06:44AM

The issue has been resolved. The fix has been fully deployed across all regions, and our monitoring systems confirm that services are operating normally.

MONITORING about 14 hours ago - at 03/11/2026 06:13AM

The fix has been rolled out to all regions. We will continue monitoring the incident through our monitoring systems for some time before marking it as resolved.

MONITORING about 14 hours ago - at 03/11/2026 05:59AM

The fix has been rolled out to the following regions: Australia, Canada, India, US, UK, and EU, and has been verified.

We are continuing deployment and verification in the remaining regions.

IDENTIFIED about 15 hours ago - at 03/11/2026 04:59AM

The deployment is currently in progress. We will share the next update as soon as more information becomes available

IDENTIFIED about 16 hours ago - at 03/11/2026 04:03AM

We have deployed the fix in the lower environments and verified that it is working as expected. We are currently in the process of deploying the fix to the production environments.
We will provide the next update shortly

IDENTIFIED about 17 hours ago - at 03/11/2026 03:02AM

We have identified the issue impacting the Download Attachment functionality for Maestro across multiple regions.
Impact: Users may be unable to download attachments using certain Integration Service connectors.
Our teams are currently working on a hotfix to resolve the issue.
Next update: We will share further updates as progress is made.

IDENTIFIED about 18 hours ago - at 03/11/2026 02:13AM

We have identified the issue impacting the Download Attachment functionality for Maestro across multiple regions.
Impact: Users may be unable to download attachments using certain Integration Service connectors.
Our teams are currently working on a hotfix to resolve the issue.
Next update: We will share further updates as progress is made.

INVESTIGATING about 18 hours ago - at 03/11/2026 01:41AM

We are investigating reports of an outage impacting the Download Attachment functionality for Maestro across multiple regions.
Impact: Users may be unable to download attachments using certain Integration Service connectors.
Next update: Our teams are working to understand the cause and scope and will share updates as available.

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