Outage in UiPath
Multiple Regions - Agents - Partial Outage
Resolved MajorIncident Report
Summary AI Generated
UiPath experienced a 2.8-hour outage affecting coded agents across multiple regions, where agents failed during the "Prepare Python environment" step when Python 3.12 or higher was specified in pyproject.toml files. Users could work around the issue by lowering their Python version requirement to 3.11 or below until UiPath deployed a permanent fix.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 10:34PM
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
IDENTIFIED
about 1 month ago - at 03/18/2026 08:46PM
We are actively working on implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml.
Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
IDENTIFIED
about 1 month ago - at 03/18/2026 07:52PM
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
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