Outage in UiPath

Integration services - connection-creation-failing-for-some-tenants

Resolved Major

March 25, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

UiPath's Agent Builder service experienced loading issues for some customers across multiple regions, preventing users from accessing the application. The incident was classified as major and affected the Agent Builder functionality specifically. A temporary workaround was provided requiring users to disable browser cache and refresh the page while the root cause was investigated, with the issue resolved within 5 minutes.

Agent Builder might not load for some customers. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/25/2026 06:11PM

The issue has been successfully resolved, and the service is now fully operationa

MONITORING 4 days ago - at 03/25/2026 05:59PM

Identified the issue and rolled a fix for resolution. we are actively monitoring.

INVESTIGATING 4 days ago - at 03/25/2026 05:33PM

Users are unable to create Integration Service connections in US region

INVESTIGATING 4 days ago - at 03/25/2026 05:23PM

Agent Builder might not load for some customers. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.

Latest UiPath outages

Multiple Regions - Agents - Agent Builder might not load for some customers. - 4 days ago

Multiple Regions - Cloud Robots- VM - Creation/Editing of VPN Gateway in UiPath Cloud Administration is currently failing. Existing VPN Gateways are not impacted. - 6 days ago

Europe - Integration Service - New connection creation is failing - 6 days ago

Multiple Regions - Integration Service - Partial Outage - 9 days ago

Multiple Regions - Agents - Partial Outage - 11 days ago

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