Outage in UiPath

Multiple Regions - Agents - Agent Builder might not load for some customers.

Resolved Major

March 25, 2026 - Started 4 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

UiPath's Agent Builder service experienced a major outage lasting 9.3 hours across multiple regions, preventing some customers from loading the application due to browser caching issues. Customers could work around the problem by disabling browser cache and refreshing the page while UiPath investigated and developed a fix to properly invalidate cache upon deployment. The issue was fully resolved after UiPath implemented and tested their cache invalidation fix.

Agent Builder might not load for some customers. Impact is seen in multiple regions. The current workaround is to disable cache in the browser and refresh the page, while we are investigating the root cause.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/26/2026 03:45AM

The issue has been resolved.

IDENTIFIED 4 days ago - at 03/25/2026 08:07PM

We are testing the fix and will share another update once the fix is ready to ship.

IDENTIFIED 4 days ago - at 03/25/2026 06:41PM

We are actively working on a fix to ensure the cache is properly invalidated upon deployment. We'll share another update once the fix is ready to ship.

INVESTIGATING 4 days ago - at 03/25/2026 06:27PM

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