Outage in UiPath
Multiple Regions - Agents - Newly deployed Agents experiencing startup issues
Resolved MajorIncident Report
Summary AI Generated
UiPath experienced a major incident where newly deployed Agents in Canada, Japan, and USA would not start unless a serverless machine template was assigned to the folder. The issue affected agent startup functionality across multiple regions for 8.3 hours. UiPath resolved the problem while providing customers a manual workaround of adding a serverless machine template to the folder during the outage.
Uipath Agents that are newly deployed in Canada, Japan and USA will not start unless a serverless machine template is assigned to the folder.
We are working on a fix, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 03/30/2026 06:26PM
Issue is now resolved.
IDENTIFIED
26 days ago - at 03/30/2026 01:34PM
Team is making progress on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
IDENTIFIED
26 days ago - at 03/30/2026 11:36AM
Team is working on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
INVESTIGATING
27 days ago - at 03/30/2026 10:12AM
Uipath Agents that are newly deployed in Canada, Japan and USA will not start unless a serverless machine template is assigned to the folder.
We are working on a fix, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
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