Outage in Updox

System Degradation

Resolved Major
November 07, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Updox is experiencing a disruption in service. Users may not be able to access the application or may experience slowness. We are investigating the issue and will post updates every 30 minutes.
Components affected
Updox Updox Fax

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2025 05:30PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/07/2025 05:09PM

We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.

IDENTIFIED about 1 month ago - at 11/07/2025 03:49PM

Our team has determined the cause of the service interruption within Updox and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.

IDENTIFIED about 1 month ago - at 11/07/2025 02:44PM

Our team has determined the cause of the service interruption within Updox and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.

INVESTIGATING about 1 month ago - at 11/07/2025 02:11PM

Our team continues to investigate the service interruption within Updox and we will continue to provide updates every 30 minutes. Thank you for your patience.

INVESTIGATING about 1 month ago - at 11/07/2025 01:35PM

Updox is experiencing a disruption in service. Users may not be able to access the application or may experience slowness. We are investigating the issue and will post updates every 30 minutes.

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