Updox status updated a few minutes ago
Updox is working normally
This chart shows the number of user-reported issues for Updox service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Updox is down. The map shows recent Updox outages from around the world.
Updox Outage MapIn the last 90 days, Updox had 6 incidents (4 major outages and 2 minor incidents) with a median duration of 6 hours 59 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Updox status history below. IsDown detects when Updox is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Updox is experiencing a disruption in service. Users may be unable to load the items in their inb...
|
Feb 03, 2026 at 01:07 AM UTC
|
about 1 hour |
|
Updox is experiencing a disruption in service with the inbox and other document folders. Users wi...
|
Jan 14, 2026 at 07:30 PM UTC
|
about 1 hour |
|
Updox is experiencing a disruption in service with email. Customers are unable to send any emails...
|
Dec 15, 2025 at 03:51 PM UTC
|
3 days |
|
We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your abi...
|
Dec 11, 2025 at 07:46 PM UTC
|
4 days |
|
We are currently unable to receive support requests via voicemail. For the fastest way to reach s...
|
Nov 25, 2025 at 02:54 PM UTC
|
about 7 hours |
|
Cloudflare (internet infrastructure) is experiencing a global network outage. This issue may be i...
|
Nov 18, 2025 at 01:55 PM UTC
|
about 7 hours |
|
Updox is experiencing a disruption in service. Users may not be able to access the application. W...
|
Nov 10, 2025 at 07:20 PM UTC
|
about 2 hours |
|
Updox is experiencing a disruption in service for a subset of users. Amazing Charts users may not...
|
Nov 07, 2025 at 08:39 PM UTC
|
4 days |
|
Updox is experiencing a disruption in service. Users may not be able to access the application or...
|
Nov 07, 2025 at 01:35 PM UTC
|
about 4 hours |
|
We are currently experiencing a service disruption. Users may notice delays in sending and receiv...
|
Oct 10, 2025 at 04:24 PM UTC
|
about 2 hours |
Check if any Updox component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| Appointment Reminders | OK |
| Fax | OK |
| Patient Portal | OK |
| Quick Send SMS - Text Messaging | OK |
| Updox | OK |
| Video Chat | OK |
IsDown has monitored Updox continuously since January 2025, tracking this Healthcare IT for 1 year. Over that time, we've documented 77 outages and incidents, averaging 5.9 per month.
We monitor Updox's official status page across 9 components organized into 6 groups. IsDown interprets Updox statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Updox is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Updox status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Updox's status page every few minutes, across all 9 components. We combine official status data with user reports to detect when Updox is down, often before the vendor announces it.
When Updox status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Updox official status page for major/minor outages or downtimes. A major outage is when Updox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Updox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Updox outage, we send you an alert and update your dashboard and status page.
Updox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Updox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Updox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Updox and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Updox outage alerts like Downdetector? IsDown monitors Updox's official status page for verified incident data, not just user reports. Know exactly when Updox is down, which components are affected, and when service health is restored. Here's why official Updox status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Updox status page monitoring. Know when Updox is down with real time incident details. | ||
| Monitor 5,850+ services including Updox in a single dashboard. | ||
| Instant Updox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Updox official status plus user reports for early outage detection. | ||
| Maintenance feed for Updox | ||
| Granular alerts filtering by Updox components and regions. |
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Updox isn't down. You can check Updox status and incident details on the top of the page. IsDown continuously monitors Updox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Updox is currently operational. You can check Updox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Updox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Updox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Updox last outage was on February 03, 2026 with the title "Updox Inbox"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Updox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Updox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Updox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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