Outage in Upserve
Support Chat Option Unavailable - 3/30
Resolved Minor
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Outage Details
Components affected
Upserve SupportLatest Updates ( sorted recent to last )
Our 3rd party chat provider, has resolved an incident with their chat service. Customers contacting Upserve support via chat will now able to reach a support agent in-app or on help.upserve.com. Upserve platform infrastructure is and remains 100% functional
Our 3rd party chat provider, has resolved an incident with their chat service. Customers contacting U-Series support via chat will now able to reach a support agent in-app or on help.upserve.com. U-Series platform infrastructure is and remains 100% functional.
Lightspeed U-Series technical operations team is actively investigating reports of chat-based support experiencing connectivity issues due to a Third Party partner.
Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure and remains 100% functional.
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