Check if upstart is down, recent outages, user-reported issues, and outages map.
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Report your issue to help others see what's happening with upstart.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more upstart status data.
IsDown has tracked 53 incidents since started monitoring upstart status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Aug 21, 2025
02:21 PM EDT
|
Minor | Increased Latency | about 2 hours |
|
Jul 18, 2025
03:30 PM EDT
|
Major | Upstart Issue | 32 minutes |
|
Jul 15, 2025
02:42 AM EDT
|
Major | Product Downtime | about 2 hours |
|
Jan 16, 2025
06:44 PM EST
|
Minor | Rate Check Errors | about 1 hour |
|
Oct 09, 2024
02:59 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 32 minutes |
|
Aug 07, 2024
03:34 PM EDT
|
Minor | Upstart.com Unavailable | about 1 hour |
|
Apr 18, 2024
01:54 PM EDT
|
Major | Upstart Issue | 34 minutes |
|
Nov 21, 2023
12:26 PM EST
|
Minor | Upstart Issue | about 1 hour |
|
Nov 01, 2023
04:04 PM EDT
|
Major | Upstart Issue | about 1 hour |
|
Oct 12, 2023
09:47 AM EDT
|
Major | Product Downtime | about 2 hours |
Unable to show rates right now
Loan decision will not load
has said "looking beyond your credit score" for 10+ minutes
App not working. Uninstall and reinstall and still not working
Looks like we ran into a problem with Plaid. Please try again later by logging back into your Upstart account. Want to try linking your bank account again now?
I can log in, and my account screen flashes for a second, then disappears with an automated error message. Can't view or make any changes to my account
When I log into my upstart account, the initial screen loads but then I get a 500 error. I am not able to see my loan, much less the loan dashboard.
On loan terms screen, where you can build your own loan, every time I try to see the terms for a different loan amount I get a error message saying “something went wrong”
Rates not available, can process loans for 24hrs
Try to go on Upstarts website but is saying I am blocked from the websites by the website.
Blocks me from gaining access
getting message "we are unable to show your rates right now" when submitting loan application.
Documents will not upload
Can not show rates check back in 24 hours
Can not make it past the “looking beyond your credit score” page. I’ve been stuck for over 30 minutes now.
Cannot get in account over the app or web. Bad gateway error.
We are unable to show your rates right now We are working hard to fix this issue — please log back in after 24 hours to check your rates
They are blocking my IP address. I've never had a website do this. I scanned a QR code they sent via mail.
It is saying I'm blocked.
"unable to show your rates right now"
They are having an issue with plaid and it won’t let me continue with the loan the error keeps populating even after logging back in like they say.
500 error trying to log in via Google
Keeps asking me to refresh the page, saying something is wrong
Website will not let me view my account, says 504 gateway error
Getting an error message while trying to connect to Plaid
No Healthy Upstream / Poor Connection
It is spinning on the bank part
Its not approving a loan due to a system outage
Loads a blank page after logging in. Have tried logging in from phone and laptop and tried different browsers.
We are unable to show your rates right now We are working hard to fix this issue — please log back in after 24 hours to check your rates. If you have questions, please reach out to our Customer Support team.
The main page will not load. All other pages do, but I could not register my grocery buy this morning. I have a screenshot of the page.
App won't load on phone for days. Tried restarting phone, uninstalling and reinstalling app.
Keeps telling me out can't go further and to try again tomorrow
Website was working then said no healthy upstream.
website won't load my account says running a website should be easier than navigating a career, how did we get so far off track
it keeps loading when i try to pay
It just keeps loading when i try to pay
Trying to submit an application, but submission is timing out
Tells me I'm blocked on chrome and firefox lastest versions of each. Can't login to the account page.
Site is wonky and slow. Can't pay my bill.
Continuously says the gateway is down while trying to login or that the page is down due to too many redirects
Getting 502 errors logging in
Not loading and getting 502 error code bad gateway
The website won’t log me in
pages slow to load, most of the time i'm getting a gateway timeout
error page keeps coming up
I tried to submit my application and it has been spinning for hours
When you start an application it starts to redirect repeatedly and won't pull up the next page. I've tried in several browsers and even mobile.
I am unable to sign in, I keep getting an error message.
when clicking on check my rate the page does not open and instead says redirect to many times, maybe delete cookies. I deleted cookies but problem still persists.
I am able to log in to Upstart but when I click on check my rates, I keep getting this error message & it doesn't matter what device I use. This page isn’t working www.upstart.com redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS
I cannot finish my loan application process because their website will not let me add a bank account.
Trying to check for a loan and the page is blank
The page goes blank when I try to explore lending options.
The page keeps going blank. I can't get into anything.
Cannot go to check rate, everytime i click on that link the page disappears, but its lets me look at eveything else in the page whoch makes no sense
Website will load for login and pull up my account information, but will not proceed to pulling up my rates and allowing me to complete the loan. Just keeps loading forever and ever.
Loan screen keeps timing out after filling out forms.
I can't get logged in to my account. After I enter my login information, the page goes blank and won't load.
Can't log in on website or through iPhone app.
| Component | Status |
|---|---|
| upstart.com | OK |
| Reporting API | OK |
Quickly access the status of upstart and 4,522+ services
Loan origination and automation platform that uses AI to assess credit risk, with a Reporting API for integrating lending performance data.
Monitoring upstart since December 2021
Tracking 2 upstart services and regions
4 incidents in 2025
Number of Incidents
0 issues
Last incident
48 days ago
upstart isn't down. You can check upstart status and incident details on the top of the page. IsDown continuously monitors upstart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
upstart is currently operational. You can check upstart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of upstart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the upstart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
upstart last outage was on August 21, 2025 with the title "Increased Latency"
IsDown and DownDetector help users determine if upstart is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about upstart's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
