Outage in Userlike
Partial outage of WhatsApp
Resolved MajorIncident Report
Due to issues with our service provider 360dialog, certain WhatsApp operation may currently fail:
- editing or submitting templates
- migrations
- onboarding
- flows
Messaging is not affected. Please see https://status.360dialog.com/cm1hvl1q1001f8zfjnvbqdhbl
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/27/2024 03:19PM
This incident has been resolved.
MONITORING
about 1 year ago - at 09/25/2024 07:23PM
According to 360 dialog, the majority of functionality has been restored to normal.
However, the below actions are still affected and we are working to restore full functionality
- Cloud API profile photo upload
- Template message creation with header_handle and/or header_url
IDENTIFIED
about 1 year ago - at 09/25/2024 03:38PM
Due to issues with our service provider 360dialog, certain WhatsApp operation may currently fail:
- editing or submitting templates
- migrations
- onboarding
- flows
Messaging is not affected. Please see https://status.360dialog.com/cm1hvl1q1001f8zfjnvbqdhbl
Latest Userlike outages
Documented Content Security Policy violated - about 2 months ago
Major Service Outage - 3 months ago
WhatsApp Template status not updated - 4 months ago
Message center Issue - 6 months ago
Outage within Data Center - 8 months ago
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