Outage in Usersnap

Background tasks being delayed

Resolved Minor
June 14, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

There's currently a delay in processing of background tasks. We're investigating the issue.
Components affected
Background tasks
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/14/2024 10:13AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/14/2024 09:31AM

Everything should be back to normal. We're closely watching the issue.

INVESTIGATING over 1 year ago - at 06/14/2024 08:52AM

There's currently a delay in processing of background tasks. We're investigating the issue.

Latest Usersnap outages

Background task processing delayed - 28 days ago
Database failover - about 1 month ago
Database switchover - about 1 month ago
Feedback delivery with enabled AI insights delayed - over 1 year ago
Increased error rate on Jira Integration - over 1 year ago

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