Outage in Usersnap
Feedback delivery with enabled AI insights delayed
Resolved Minor
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Outage Details
Customers that have AI insights are currently experiencing a delay in feedback processing. No data is being lost, but feedback delivery is delayed.
Components affected
Widget + Widget APILatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/27/2024 12:57PM
Everything is back to normal. Feedback items that failed during this time will be re-enqueued and should arrive shortly.
INVESTIGATING
over 1 year ago - at 03/27/2024 11:07AM
Customers that have AI insights are currently experiencing a delay in feedback processing. No data is being lost, but feedback delivery is delayed.
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Background task processing delayed - about 2 hours ago
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