Outage in Usersnap

Database failover

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Due to database version upgrade, the database had to be rebooted with a failover. This has caused downtime of our dashboard and background task, as well as unreliable widget delivery, for about 30s.
Components affected
Background tasks Dashboard Widget + Widget API

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