Outage in Usersnap
Database failover
Resolved MinorIncident Report
Due to database version upgrade, the database had to be rebooted with a failover. This has caused downtime of our dashboard and background task, as well as unreliable widget delivery, for about 30s.
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Latest Usersnap outages
Background task processing delayed - 27 days ago
Database switchover - about 1 month ago
Background tasks being delayed - over 1 year ago
Feedback delivery with enabled AI insights delayed - over 1 year ago
Increased error rate on Jira Integration - over 1 year ago
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