Usersnap status updated a few minutes ago
Usersnap is working normally
This chart shows the number of user-reported issues for Usersnap service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Usersnap is down. The map shows recent Usersnap outages from around the world.
Usersnap Outage MapCheck Usersnap status history below. IsDown detects when Usersnap is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Processing of background tasks is currently delayed. We've applied mitigations and the situation ...
|
Sep 18, 2025 at 01:53 PM UTC
|
23 minutes |
|
Due to database version upgrade, the database had to be rebooted with a failover. This has caused...
|
Sep 11, 2025 at 12:08 PM UTC
|
about 4 hours |
|
After the switchover, we observed that the performance of new database seems to be degraded. We'r...
|
Sep 11, 2025 at 12:08 PM UTC
|
about 4 hours |
|
There's currently a delay in processing of background tasks. We're investigating the issue.
|
Jun 14, 2024 at 08:52 AM UTC
|
about 1 hour |
|
Customers that have AI insights are currently experiencing a delay in feedback processing. No dat...
|
Mar 27, 2024 at 11:07 AM UTC
|
about 2 hours |
|
We're seeing an increased error rate on Jira integration for some customers and newly created int...
|
Feb 28, 2024 at 06:44 AM UTC
|
1 day |
|
There's a delay in background tasks, the team is currently working on fixing the issue. No data i...
|
Dec 18, 2023 at 10:25 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Nov 07, 2023 at 11:48 AM UTC
|
about 1 hour |
|
We've noticed errors on the feedback submit endpoint. We're investigating the issue.
|
May 24, 2023 at 10:49 AM UTC
|
20 minutes |
|
We're experiencing problems with our widget endpoint: widget.usersnap.com. We're investigating.
|
Nov 20, 2022 at 11:02 AM UTC
|
Ongoing |
Check if any Usersnap component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Background tasks | OK |
| Dashboard | OK |
| Rendering Engine | OK |
| Widget + Widget API | OK |
IsDown has monitored Usersnap continuously since March 2023, tracking this Code Quality & Testing for 3 years. Over that time, we've documented 41 outages and incidents, averaging 1.2 per month.
We monitor Usersnap's official status page across 4 components. IsDown interprets Usersnap statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
When Usersnap is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Usersnap status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Usersnap's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when Usersnap is down, often before the vendor announces it.
When Usersnap status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Usersnap official status page for major/minor outages or downtimes. A major outage is when Usersnap experiences a critical issue that severely affects one or more services/regions. A minor incident is when Usersnap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Usersnap outage, we send you an alert and update your dashboard and status page.
Usersnap and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Usersnap status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Usersnap and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Usersnap is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Usersnap health alongside all your other vendors in a single view.
Get notified when Usersnap is down. Filter by severity to skip noise.
Route Usersnap outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Usersnap service status with your team or customers on a branded page.
Looking for Usersnap outage alerts like Downdetector? IsDown monitors Usersnap's official status page for verified incident data, not just user reports. Know exactly when Usersnap is down, which components are affected, and when service health is restored. Here's why official Usersnap status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Usersnap status page monitoring. Know when Usersnap is down with real time incident details. | ||
| Monitor 5,420+ services including Usersnap in a single dashboard. | ||
| Instant Usersnap outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Usersnap official status plus user reports for early outage detection. | ||
| Maintenance feed for Usersnap | ||
| Granular alerts filtering by Usersnap components and regions. |
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Usersnap isn't down. You can check Usersnap status and incident details on the top of the page. IsDown continuously monitors Usersnap official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Usersnap is currently operational. You can check Usersnap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Usersnap being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Usersnap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Usersnap last outage was on September 18, 2025 with the title "Background task processing delayed"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Usersnap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Usersnap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Usersnap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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