Outage in Usersnap

Submitting feedback fails

Resolved Minor

May 24, 2023 - Started almost 2 years ago - Lasted 20 minutes
Official incident page

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Outage Details

We've noticed errors on the feedback submit endpoint. We're investigating the issue.

Components affected

Widget + Widget API

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/24/2023 10:56AM

This incident has been resolved. All systems are back to working normally.

INVESTIGATING almost 2 years ago - at 05/24/2023 10:49AM

We've noticed errors on the feedback submit endpoint. We're investigating the issue.

Latest Usersnap outages

Background tasks being delayed - 9 months ago

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Increased error rate on Jira Integration - about 1 year ago

Background tasks delayed - about 1 year ago

Widget downtime for some customers - over 1 year ago

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