Outage in UserTesting

Fastly Vendor is down, we are facing issues to login Canva users

Resolved Minor
September 18, 2024 - Started 10 days ago - Lasted 29 minutes
Official incident page

Need to monitor UserTesting outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UserTesting, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating with the fastly vendors and will come back to you as soon as possible
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/18/2024 12:14PM

The issue has been resolved and the platform is working as expected. The issue impacted the platform from 12pm to 5pm AEST. Apologies for the inconvenience.

MONITORING 10 days ago - at 09/18/2024 11:56AM

We are currently monitoring to see if all regions are working

MONITORING 10 days ago - at 09/18/2024 11:55AM

Both the fastly status page and our logs show that the errors ended at 09:20 BST

INVESTIGATING 10 days ago - at 09/18/2024 11:51AM

We are currently investigating with the fastly vendors and will come back to you as soon as possible

Latest UserTesting outages

We're investigating an issue where the EnjoyHQ platform freezes when trying to upload new documents or spreadsheets. Importing new video or audio files should still work - 14 days ago
Intermittent site slowness - 15 days ago
We're investigating an issue where clicking UserTesting Survey links causes an error message - 18 days ago
Issues joining Live Conversations with the note-taking option - about 1 month ago
Issues when creating new Surveys - about 2 months ago

Cut Vendor Outage Costs with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE