Outage in UserTesting
Duplicating Surveys, Interactive tests and new TOL
Resolved MinorIncident Report
Summary AI Generated
A bug in UserTesting's Test Launch Flow prevented the Test Builder from loading when users attempted to duplicate Surveys, Interaction Tests, or New TOL tests. The issue lasted approximately 3.4 hours before a fix was implemented and confirmed resolved.
We are currently investigating an issue where duplicating Surveys, Interaction Tests, or New TOL tests may prevent the Test Builder from loading.
Components affected
UserTesting Test Launch FlowTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/17/2026 10:34PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/17/2026 08:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 06/17/2026 07:15PM
We are currently investigating an issue where duplicating Surveys, Interaction Tests, or New TOL tests may prevent the Test Builder from loading.
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