Outage in UserZoom

Issues accessing studies and results for studies in EU region

Resolved Minor
May 15, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are receiving reports of issues accessing results and loading studies in accounts for EU region. We are investigating and will update very soon.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/15/2024 11:04AM

This incident has been resolved. Thanks for your patience.

MONITORING 7 months ago - at 05/15/2024 09:46AM

Result pages and access to studies should be accessible again, we are still monitoring the service to make sure everything works correctly. Apologies for the inconvenience.

INVESTIGATING 7 months ago - at 05/15/2024 09:38AM

We are receiving reports of issues accessing results and loading studies in accounts for EU region. We are investigating and will update very soon.

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