UserZoom is operational
IsDown pulls data from the official status page every few minutes and collects user-reported UserZoom issues.
Refresh the page to see the latest updates.
This chart displays the number of user-reported UserZoom problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Third-party monitoring
Be the first to know when UserZoom and other third-party services go down
IsDown has tracked 18 incidents since started monitoring UserZoom downtimes in November 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
13 days ago · lasted about 11 hours
We are currently investigating this issue.
3 months ago · lasted about 2 hours
We are aware of issues impacting IntelliZoom panelists from entering UserZoom studies. We are in the middle of a migration and are working to restore that flow as soon as possible. Other methods of entry to the study are all working correctly. Apo...
5 months ago · lasted about 3 hours
We are currently investigating an issue affecting users with EU-based accounts who may experience a blank page when attempting to load the results page. We appreciate your patience as we work to resolve this issue.
6 months ago · lasted 2 days
We are currently investigating an issue on Android where sound is cut off if a participant minimizes the UserZoom app during moderated tests to provide feedback on external apps. Our engineers are actively working on a solution, and we will provid...
6 months ago · lasted about 17 hours
We have learned of an issue in some UserZoom studies that Age Ranges that were set in the recruit are not properly filtering. As a result, participants that do not fall inside those ranges are being permitted to take the studies. We are investigat...
We've tracked and collected 18 incidents since started monitoring UserZoom status
Seamless Integrations
Get UserZoom outage alerts and updates in your favorite tools
Rai
Type Status Report Message Request Forbidden. Transaction ID: 4a0f77ea-fe6139d8-c9b0904c-b64d6d28-6a0fd001-8 failed. Description The server understood the request but refuses to authorize it.
James
The results for my studies are not loading
M
Site is not loading. Spinning animation
Hillary
I am unable to login to userzoom after being previously redirected out of the platform and back to login.
Number of Incidents
1 issues
Last incident
13 days ago
Third-party monitoring
Be the first to know when UserZoom and other third-party services go down
Services commonly monitored together with UserZoom
UserZoom isn't down. You can check UserZoom status and incident details on the top of the page. IsDown continuously monitors UserZoom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
UserZoom is currently operational. You can check UserZoom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of UserZoom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the UserZoom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UserZoom last outage was on April 24, 2025 with the title "Issue with Text Display: Button Labels and Input Fields Not Showing Correctly."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UserZoom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required
