What is UserZoom current status?

UserZoom is currently operational. You can check UserZoom status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check UserZoom status?

You can use IsDown service or go to UserZoom official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when UserZoom is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when UserZoom has issues. UserZoom official status page might also offer notification options such as email, SMS, or Slack.

Is UserZoom down? Check UserZoom status and user reports

Q: Is UserZoom down today?

UserZoom was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the UserZoom status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest UserZoom outages, issues and problems' at the top of the page.

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UserZoom service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more UserZoom status data.

View UserZoom Outage Reports Map

Recent UserZoom Outages and Downtime History

IsDown has tracked 19 incidents since started monitoring UserZoom status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Jul 01, 2025 01:49 PM UTC	Minor	Issues starting Moderated sessions in some accounts in North America	about 1 hour
Apr 24, 2025 09:40 PM UTC	Minor	Issue with Text Display: Button Labels and Input Fields Not Showing Correctly.	about 11 hours
Jan 22, 2025 12:46 PM UTC	Minor	IntelliZoom migration - Migration in progress, issues entering studies from the IZ panel	about 2 hours
Dec 16, 2024 09:20 PM UTC	Major	Problems loading the Results page in EU-based accounts	about 3 hours
Oct 28, 2024 03:53 PM UTC	Minor	UserZoom Moderated - Android participant's audio missing during Mobile Moderated Sessions	2 days
Oct 24, 2024 04:25 PM UTC	Minor	Age Criteria not working correctly for some studies	about 17 hours
Sep 13, 2024 08:34 PM UTC	Minor	We're investigating an issue where the EnjoyHQ platform freezes when trying to upload new documen...	4 days
Sep 03, 2024 05:00 PM UTC	Minor	Unable to embed images into a question	about 17 hours
May 15, 2024 09:38 AM UTC	Minor	Issues accessing studies and results for studies in EU region	about 1 hour
Feb 23, 2024 02:24 PM UTC	Minor	US Region - Issues loading the results for some studies	4 days

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UserZoom problems reported by users

22 days ago

Unable to get beyond initial details spoken by man on video. After details are spoken I am returned to initial details again and again. Survey does not open.
about 1 year ago

Type Status Report Message Request Forbidden. Transaction ID: 4a0f77ea-fe6139d8-c9b0904c-b64d6d28-6a0fd001-8 failed. Description The server understood the request but refuses to authorize it.
over 1 year ago

The results for my studies are not loading
over 1 year ago

Site is not loading. Spinning animation
over 1 year ago

I am unable to login to userzoom after being previously redirected out of the platform and back to login.

UserZoom status page - All services & components

Component	Status
Manage	OK
Recruit	OK
Collect	OK
Analysis & Results	OK
Participant Experience	OK
Support & Education	OK

UserZoom Related Services & Alternatives

Services commonly monitored together with UserZoom and alternatives

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1Password

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AWS

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Ubiquiti

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Pivotal Tracker

0 incidents in the last 30 days

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UserZoom is a user experience research and testing platform that facilitates study creation, participant recruitment, and data collection for both moderated and unmoderated studies.

Monitoring UserZoom since November 2023

Tracking 30 UserZoom services and regions

3 incidents in 2025

UserZoom outages in the last 28 days

September 2025

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Number of Incidents

0 issues

Last incident

98 days ago

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Frequently Asked Questions

Is UserZoom down today?

UserZoom isn't down. You can check UserZoom status and incident details on the top of the page. IsDown continuously monitors UserZoom official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UserZoom status?

UserZoom is currently operational. You can check UserZoom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UserZoom outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is UserZoom down today or just slow?

Currently there's no report of UserZoom being slow. Check on the top of the page if there are any reported problems by other users.

How are UserZoom outages detected?

IsDown monitors the UserZoom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is UserZoom having an outage right now?

UserZoom last outage was on July 01, 2025 with the title "Issues starting Moderated sessions in some accounts in North America"

UserZoom down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How to check if UserZoom is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring UserZoom and get alerts in real-time when UserZoom has outages.

Why use IsDown to monitor UserZoom instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UserZoom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring UserZoom?

IsDown and DownDetector help users determine if UserZoom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UserZoom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about UserZoom status changes?

IsDown offers an easy way to monitor UserZoom with maximum flexibility

Major Outages Notifications

IsDown monitors UserZoom for major outages. A major outage is when UserZoom experiences a critical issue that severely affects one or more services/regions. When UserZoom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors UserZoom status page for minor outages. A minor outage is when UserZoom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in UserZoom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

UserZoom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors UserZoom and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

UserZoom and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

UserZoom Status. Is UserZoom Down?

Is UserZoom down right now? What's the current status?

Never miss another UserZoom outage with IsDown

Having problems with UserZoom?

UserZoom service health. Issues reported in the last 24 hours

View UserZoom Outage Reports Map

Recent UserZoom Outages and Downtime History

UserZoom problems reported by users

UserZoom status page - All services & components

UserZoom Related Services & Alternatives

UserZoom outages in the last 28 days

Frequently Asked Questions

Is UserZoom down today?

What is the current UserZoom status?

Is there a UserZoom outage now?

Is UserZoom down today or just slow?

How are UserZoom outages detected?

Is UserZoom having an outage right now?

UserZoom down for everyone or just me?

How to check if UserZoom is down?

Why use IsDown to monitor UserZoom instead of the official status page?

How IsDown compares to DownDetector when monitoring UserZoom?

Want to be informed about UserZoom status changes?

Major Outages Notifications

Minor Outages Notifications

Outage Details

Maintenance Feed

Component Filtering

Early Outage Detection

Get UserZoom outage notifications where you need them the most

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