Is UserZoom Down? Check current status

Check if UserZoom is down, official outages, user-reported issues, and outages map.

Current UserZoom status

UserZoom is working normally

Updated from UserZoom official status page

UserZoom not working for you?

UserZoom service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
UserZoom Outage Map

View UserZoom Reports Map

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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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UserZoom recent outages and downtime history

IsDown has tracked 20 incidents since started monitoring UserZoom status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official UserZoom outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
09:01 AM PDT
Major
UserZoom Moderated Down
We are receiving reports of UserZoom Moderated services being down. We are looking into it. Thank...
about 6 hours
Jul 01, 2025
06:49 AM PDT
Minor
Issues starting Moderated sessions in some accounts in North America
We are currently investigating some issues reported when starting Moderated sessions for customer...
about 1 hour
Apr 24, 2025
02:40 PM PDT
Minor
Issue with Text Display: Button Labels and Input Fields Not Showing Correctly.
We are currently investigating this issue.
about 11 hours
Jan 22, 2025
04:46 AM PST
Minor
IntelliZoom migration - Migration in progress, issues entering studies from the IZ panel
We are aware of issues impacting IntelliZoom panelists from entering UserZoom studies. We are in ...
about 2 hours
Dec 16, 2024
01:20 PM PST
Major
Problems loading the Results page in EU-based accounts
We are currently investigating an issue affecting users with EU-based accounts who may experience...
about 3 hours
Oct 28, 2024
08:53 AM PDT
Minor
UserZoom Moderated - Android participant's audio missing during Mobile Moderated Sessions
We are currently investigating an issue on Android where sound is cut off if a participant minimi...
2 days
Oct 24, 2024
09:25 AM PDT
Minor
Age Criteria not working correctly for some studies
We have learned of an issue in some UserZoom studies that Age Ranges that were set in the recruit...
about 17 hours
Sep 13, 2024
01:34 PM PDT
Minor
We're investigating an issue where the EnjoyHQ platform freezes when trying to upload new documen...
We're investigating an issue where the EnjoyHQ platform freezes when trying to upload new documen...
4 days
Sep 03, 2024
10:00 AM PDT
Minor
Unable to embed images into a question
We are currently investigating an issue with EU accounts where embedding images into a question r...
about 17 hours
May 15, 2024
02:38 AM PDT
Minor
Issues accessing studies and results for studies in EU region
We are receiving reports of issues accessing results and loading studies in accounts for EU regio...
about 1 hour
Sign up to check more outage history

Be the first to know when UserZoom goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about UserZoom status

See what users are saying about UserZoom issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Carol.kitt@btinternet.com - Unable to get beyond initial details spoken by man on video. After details are spoken I am returned to initial details again and again. Survey does not open..

  • Rai - Type Status Report Message Request Forbidden. Transaction ID: 4a0f77ea-fe6139d8-c9b0904c-b64d6d28-6a0fd001-8 failed. Description The server understood the request but refuses to authorize it..

  • James - The results for my studies are not loading .

  • M - Site is not loading. Spinning animation.

  • Hillary - I am unable to login to userzoom after being previously redirected out of the platform and back to login. .

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UserZoom is a user experience research and testing platform that facilitates study creation, participant recruitment, and data collection for both moderated and unmoderated studies.

Monitoring UserZoom since November 2023

Tracking 30 UserZoom services and regions

Need help? Try here:
Support at website.
Check their status page.

4 incidents in 2025

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How to monitor the status of UserZoom and all your dependencies?

IsDown is a status page aggregator that monitors if UserZoom and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when UserZoom, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors UserZoom?

IsDown monitors UserZoom health in almost real-time

Every few minutes we go to the status page of UserZoom (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of UserZoom's 30 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in UserZoom, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UserZoom and other services.

One status page to monitor all your external dependencies

What you get when monitoring UserZoom with IsDown

Track UserZoom incidents and downtimes by severity

IsDown checks UserZoom official status page for major/minor outages or downtimes. A major outage is when UserZoom experiences a critical issue that severely affects one or more services/regions. A minor incident is when UserZoom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a UserZoom outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with UserZoom

UserZoom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of UserZoom outages and downtimes

IsDown collects all information from the outages published in UserZoom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming UserZoom maintenance events

UserZoom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the UserZoom outages that impact your business

IsDown monitors UserZoom and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor UserZoom but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor UserZoom and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor UserZoom and all your external dependencies in real-time

Get notified imediatelly when there's an issue with UserZoom or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UserZoom and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with UserZoom or other services

Send outage information from UserZoom and other services to your tools

IsDown integrates with 20+ tools. Connect the status of UserZoom and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from UserZoom and other services to your tools

Share UserZoom status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is UserZoom down?'

Start Monitoring for Free
Share UserZoom status in your status page

UserZoom Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect UserZoom outages, IsDown monitors UserZoom's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official UserZoom status page monitoring with real-time incident details.
Monitor 4,522+ services including UserZoom in a single dashboard.
Instant UserZoom outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of UserZoom official status and user-reported issues.
Maintenance feed for UserZoom
Granular alerts filtering by UserZoom components and regions.
Start Monitoring UserZoom with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is UserZoom down today?

UserZoom isn't down. You can check UserZoom status and incident details on the top of the page. IsDown continuously monitors UserZoom official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UserZoom status?

UserZoom is currently operational. You can check UserZoom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UserZoom outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is UserZoom down today or just slow?

Currently there's no report of UserZoom being slow. Check on the top of the page if there are any reported problems by other users.

How are UserZoom outages detected?

IsDown monitors the UserZoom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is UserZoom having an outage right now?

UserZoom last outage was on October 20, 2025 with the title "UserZoom Moderated Down"

How to check if UserZoom is down?

Why use IsDown to monitor UserZoom instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UserZoom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring UserZoom?

IsDown and DownDetector help users determine if UserZoom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UserZoom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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