UserZoom status updated
UserZoom is working normally
This chart shows the number of user-reported issues for UserZoom service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report UserZoom is down. The map shows recent UserZoom outages from around the world.
UserZoom Outage MapIn the last 90 days, UserZoom had 5 incidents (4 major outages and 1 minor incident) with a median duration of 55 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check UserZoom status history below. IsDown detects when UserZoom is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are seeing an issue impacting clips where they cannot be downloaded or shared. This issue is o...
|
Jan 15, 2026 at 09:00 PM UTC
|
about 17 hours |
|
We are aware that some users are experiencing issues when trying to log in. Our team is actively ...
|
Jan 14, 2026 at 09:23 AM UTC
|
about 1 hour |
|
We are aware that some users may be experiencing login issues. Our team is actively investigating...
|
Dec 10, 2025 at 10:04 AM UTC
|
about 1 hour |
|
We are aware that some users in Europe are currently experiencing difficulties accessing the plat...
|
Dec 01, 2025 at 09:17 AM UTC
|
43 minutes |
|
We are investigating some issues generating exports in the North America region accounts. We will...
|
Nov 05, 2025 at 08:24 PM UTC
|
about 1 hour |
|
We are receiving reports of UserZoom Moderated services being down. We are looking into it. Thank...
|
Oct 20, 2025 at 04:01 PM UTC
|
about 6 hours |
|
We are currently investigating some issues reported when starting Moderated sessions for customer...
|
Jul 01, 2025 at 01:49 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Apr 24, 2025 at 09:40 PM UTC
|
about 11 hours |
|
We are aware of issues impacting IntelliZoom panelists from entering UserZoom studies. We are in ...
|
Jan 22, 2025 at 12:46 PM UTC
|
about 2 hours |
|
We are currently investigating an issue affecting users with EU-based accounts who may experience...
|
Dec 16, 2024 at 09:20 PM UTC
|
about 3 hours |
Check if any UserZoom component is down. View the current status of 6 services and regions.
| Component | Status | Details |
|---|---|---|
| Analysis & Results status | OK | View details |
| Collect status | OK | View details |
| Manage status | OK | View details |
| Participant Experience status | OK | View details |
| Recruit status | OK | View details |
| Support & Education status | OK | View details |
IsDown has monitored UserZoom continuously since November 2023, tracking this Analytics & Insights for 2 years. Over that time, we've documented 25 outages and incidents, averaging 1.0 per month. When UserZoom goes down, incidents typically resolve within 240 minutes based on historical data.
We monitor UserZoom's official status page across 30 components organized into 6 groups. IsDown interprets UserZoom statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if UserZoom is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track UserZoom status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks UserZoom's status page every few minutes, across all 30 components. We combine official status data with user reports to detect when UserZoom is down, often before the vendor announces it.
When UserZoom status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks UserZoom official status page for major/minor outages or downtimes. A major outage is when UserZoom experiences a critical issue that severely affects one or more services/regions. A minor incident is when UserZoom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a UserZoom outage, we send you an alert and update your dashboard and status page.
UserZoom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in UserZoom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
UserZoom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors UserZoom and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for UserZoom outage alerts like Downdetector? IsDown monitors UserZoom's official status page for verified incident data, not just user reports. Know exactly when UserZoom is down, which components are affected, and when service health is restored. Here's why official UserZoom status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official UserZoom status page monitoring. Know when UserZoom is down with real time incident details. | ||
| Monitor 5,450+ services including UserZoom in a single dashboard. | ||
| Instant UserZoom outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: UserZoom official status plus user reports for early outage detection. | ||
| Maintenance feed for UserZoom | ||
| Granular alerts filtering by UserZoom components and regions. |
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UserZoom isn't down. You can check UserZoom status and incident details on the top of the page. IsDown continuously monitors UserZoom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
UserZoom is currently operational. You can check UserZoom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of UserZoom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the UserZoom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UserZoom last outage was on January 15, 2026 with the title "Downloading/Sharing Clips currently not working for users in the US"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UserZoom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if UserZoom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UserZoom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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