Outage in UserZoom
Issues starting Moderated sessions in some accounts in North America
Resolved MinorIncident Report
We are currently investigating some issues reported when starting Moderated sessions for customers in North America. We will update as soon as we have more information.
Components affected
UserZoom Moderated in session experienceTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 02:49PM
The incident has been fully resolved. Again, thank you for you patience and apologies for the inconvenience.
MONITORING
10 months ago - at 07/01/2025 02:28PM
A fix has been implemented and the ability to start sessions should be restored for all accounts. We will be monitoring to ensure there's no further issues. Thank you for your patience.
IDENTIFIED
10 months ago - at 07/01/2025 02:03PM
We have identified the issue and are looking to restore access as soon as possible. Apologies for the inconvenience.
INVESTIGATING
10 months ago - at 07/01/2025 01:49PM
We are currently investigating some issues reported when starting Moderated sessions for customers in North America. We will update as soon as we have more information.
Latest UserZoom outages
Userzoom down - 6 days ago
Studies with Video Questions are causing upload errors - 3 months ago
Unable to log into UserZoom - 3 months ago
Unable to log into UserZoom - 5 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
