Outage in UserZoom
Issues starting Moderated sessions in some accounts in North America
Resolved MinorIncident Report
We are currently investigating some issues reported when starting Moderated sessions for customers in North America. We will update as soon as we have more information.
Components affected
UserZoom Moderated in session experienceNeed to monitor UserZoom outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 07/01/2025 02:49PM
The incident has been fully resolved. Again, thank you for you patience and apologies for the inconvenience.
MONITORING
4 months ago - at 07/01/2025 02:28PM
A fix has been implemented and the ability to start sessions should be restored for all accounts. We will be monitoring to ensure there's no further issues. Thank you for your patience.
IDENTIFIED
4 months ago - at 07/01/2025 02:03PM
We have identified the issue and are looking to restore access as soon as possible. Apologies for the inconvenience.
INVESTIGATING
4 months ago - at 07/01/2025 01:49PM
We are currently investigating some issues reported when starting Moderated sessions for customers in North America. We will update as soon as we have more information.
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