Outage in UserZoom
UserZoom Moderated Down
Resolved MajorIncident Report
We are receiving reports of UserZoom Moderated services being down. We are looking into it. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/20/2025 10:23PM
This incident has been resolved.
MONITORING
10 days ago - at 10/20/2025 07:44PM
It appears that our service provider is slowly going back online. Moderated Sessions are working again. However, we will continue to monitor things on our side to be sure all is well.
IDENTIFIED
10 days ago - at 10/20/2025 05:14PM
We have learning that the service provider UserZoom relies on for its Moderated Services is being impacted by the AWS outages. We will keep you posted.
INVESTIGATING
10 days ago - at 10/20/2025 04:01PM
We are receiving reports of UserZoom Moderated services being down. We are looking into it. Thank you for your patience.
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