Outage in UserZoom

Problems loading the Results page in EU-based accounts

Resolved Major
December 16, 2024 - Started 5 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting users with EU-based accounts who may experience a blank page when attempting to load the results page. We appreciate your patience as we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/17/2024 12:01AM

This incident has been resolved.

MONITORING 5 days ago - at 12/16/2024 09:55PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 12/16/2024 09:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 12/16/2024 09:20PM

We are currently investigating an issue affecting users with EU-based accounts who may experience a blank page when attempting to load the results page. We appreciate your patience as we work to resolve this issue.

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