Outage in UserZoom
IntelliZoom migration - Migration in progress, issues entering studies from the IZ panel
Resolved MinorIncident Report
We are aware of issues impacting IntelliZoom panelists from entering UserZoom studies. We are in the middle of a migration and are working to restore that flow as soon as possible. Other methods of entry to the study are all working correctly. Apologies for the inconvenience.
Components affected
UserZoom Study Recruitment byNeed to monitor UserZoom outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/22/2025 02:27PM
All issues are resolved and the participation of IntelliZoom panelists is back to normal. Thank you for your patience.
MONITORING
9 months ago - at 01/22/2025 12:55PM
The issue should now be fixed and the entrance to the studies by the IntelliZoom panel is back to working correctly. Thank you for your patience. We will continue monitoring during the day.
IDENTIFIED
9 months ago - at 01/22/2025 12:46PM
We are aware of issues impacting IntelliZoom panelists from entering UserZoom studies. We are in the middle of a migration and are working to restore that flow as soon as possible. Other methods of entry to the study are all working correctly. Apologies for the inconvenience.
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